Refund policy

All sales are final. We do not accept returns, exchanges, or order cancellations after an order has been placed.

Please carefully review the product details, size, color, quantity, shipping address, and order information before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, contact us within 3 days of delivery with your order number and clear photos of the item and packaging. We’ll review the issue and, where appropriate, may provide a replacement, store credit, or refund.

Items damaged through misuse, normal wear and tear, or improper care are not eligible.

Delivery Issues

We are not responsible for packages that are lost or stolen after confirmed delivery to the address provided at checkout. Please contact the shipping carrier directly to file a claim.

This policy does not limit any consumer rights or remedies that cannot legally be waived under applicable law. If you sell to customers in certain regions, including the European Economic Area, mandatory return or withdrawal rights may apply.

For questions about an order, contact us using the customer-support contact information provided on our store. grantoofast@gmail.com